Privacy Policy

Introduction

JUMAO CO.,LTD respects and strictly protects the personal privacy of all website visitors, customers, partners and inquiry users. This Privacy Policy elaborates on how we collect, use, store, protect and share your personal information when you browse our official website, submit inquiry forms, send emails, make phone consultations and place orders for decorative metal mesh products including woven metal mesh, chain curtain, perforated metal panel and architectural facade mesh. By accessing and using this website, you agree to the terms specified in this policy.

1. Information We Collect

1.1 Voluntarily Submitted Information

When you fill out contact forms, send business emails or communicate via WhatsApp/phone, we may collect:

Basic contact info: Name, company name, email address, phone number, WhatsApp ID, shipping address, billing address;
Project demand content: Product specifications, order quantity, engineering project type, customized drawing requirements, quotation needs;
Other information you actively provide for cooperation, sample application and after-sales service.

1.2 Automatically Collected Technical Data

Our website will automatically record non-personal browsing data via cookies and access logs, including IP address, device model, browser type, page browsing track, access time and stay duration. This data cannot identify your individual identity and is only used to optimize website display, analyze visitor preference and prevent abnormal access.

2. Purpose of Information Usage

Reply to your product consultation, project quotation, sample application and technical support requests in a timely manner;
Process order production, arrangement of shipment, logistics tracking, invoice issuing and after-sales quality follow-up;
Send product new arrivals, engineering case updates, industry news and promotional information with your consent;
Improve website function, page layout and user experience according to browsing behavior statistics;
Comply with legal obligations, resolve disputes and safeguard legitimate rights of both parties.

3. Information Storage & Security Protection

All collected user data will be stored on encrypted and secure servers within China, and will be retained only during the effective cooperation period and necessary legal retention term. After the business relation terminates and legal storage requirement expires, your personal data will be completely erased or anonymized.
We adopt data encryption, access permission restriction, firewall protection and regular security inspection to prevent information leakage, loss, unauthorized access and abuse. Our internal staff can only obtain relevant information under work authorization and sign confidentiality agreements.
We will never sell, rent or trade your personal information to any irrelevant third parties for commercial profits without your explicit written permission.

4. Third-party Information Sharing

We only share your necessary information in the following limited scenarios:

Entrusted logistics companies to deliver goods, only providing shipping name, address and contact number for delivery arrangement;
Authorized third-party payment institutions to complete payment verification when required;
Comply with court summons, administrative law enforcement requirements or mandatory legal provisions.

No third-party data service provider will obtain your personal data without your explicit approval.

5. Your Rights

Right to access: You may apply to check the personal information we have recorded about you;
Right to correction: Request modification of incorrect or incomplete contact and demand information;
Right to deletion: Ask us to delete your personal data and terminate relevant message push service;
Right to withdraw consent: Revoke authorization for us to send marketing emails and notifications at any time.

You can contact our official mailbox to submit above applications, and we will process your request within 7 working days.

6. Cookie Settings

You can disable cookie function through your browser settings. Disabling cookies may cause partial website functions such as form saving and page jumping to be abnormal, but will not block basic browsing of product introduction content.

7. Policy Update

JUMAO reserves the right to revise this Privacy Policy according to business adjustment and legal policy changes. The updated version will be published on this page with the revision date marked. Continued use of the website after revision means your recognition of the new policy.

8. Contact For Privacy Issues

If you have questions, complaints or demands regarding this Privacy Policy and personal information protection, please contact us via the official contact channel listed on the Contact Us page of this site.